Terms of Service

1. The platform

Wenkendi provides fundraising technology and payment processing tools that allow users to create campaigns, share their stories, and receive voluntary donations. Wenkendi is not a broker, financial institution, charity, or creditor.

2. Eligibility & age requirement

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account, start a campaign, or make a donation. Users under 18 may only use Wenkendi with verifiable parental or legal-guardian permission where expressly permitted by applicable law, and the parent or guardian assumes full responsibility for the account. You agree to provide accurate information when creating an account or a campaign.

3. Campaigns and content

Users are solely responsible for the content of their campaigns, including descriptions, images, updates, and the use of any funds received. Wenkendi does not verify or endorse campaign claims and provides no guarantee that funds will be used as described.

4. Prohibited activities

• No fraud, scams, or deceptive activities
• No money laundering or terrorist financing
• No illegal fundraising
• No hate speech, harassment, or harmful content
• No impersonation of individuals, companies, charities, or organizations
• No infringement of intellectual property or privacy rights

5. Platform fees

Creating a fundraiser is free. Wenkendi charges a 4% platform fee on successful donations to support platform operations, hosting, security, customer support, compliance, maintenance, and growth. Stripe processing fees (approximately 2.9% + $0.30 per transaction) are charged separately by Stripe.

6. Donations, refunds & chargebacks

All donations are voluntary and are generally considered final. Unless explicitly stated by the campaign organizer and permitted by law, donations are not refundable and may not be tax-deductible. Donors should review each campaign carefully before contributing.

Refund requests and payment disputes may be reviewed on a case-by-case basis at Wenkendi's sole discretion. Wenkendi reserves the right to investigate chargebacks, reversals, and fraudulent payment activity, to share information with Stripe and card networks as needed, and to suspend accounts associated with abusive chargeback behavior.

7. Intellectual property

Users retain ownership of their original content but grant Wenkendi a worldwide, non-exclusive, royalty-free license to host, display, and distribute that content for the purpose of operating the platform. Users may not upload material they do not have the right to share. Rights holders may report suspected copyright or trademark infringement to troyalespecimen@gmail.com or call (940) 263-1116 — see our Copyright & Trademark Policy for the reporting process.

8. Anti-fraud, AML & compliance

Wenkendi reserves the right to review, suspend, remove, investigate, or report campaigns, accounts, or transactions that appear fraudulent, misleading, deceptive, unlawful, or harmful. Wenkendi may monitor transactions for signs of money laundering, terrorist financing, sanctions violations, or other illegal activity, and may cooperate with law enforcement, tax authorities, and regulators when required by law or when Wenkendi reasonably believes disclosure is necessary to protect the platform, its users, or the public.

9. Account suspension

Wenkendi may, at its sole discretion, suspend, remove, review, or investigate accounts or campaigns that appear to violate these terms or applicable law, with or without prior notice. Funds associated with suspended campaigns may be held, refunded to donors, or returned to source as appropriate.

10. Limitation of liability

To the maximum extent permitted by law, Wenkendi, its owners, operators, employees, contractors, and affiliates shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from use of the platform.

11. Payouts & holding period

Donations are collected immediately at checkout but are notimmediately available for withdrawal. Funds are held for 14 daysafter each donation is received. After the 14-day review period, eligible funds become available net of Wenkendi's 4% platform fee and Stripe processing fees.

The minimum withdrawal amount is $25. Wenkendi may require identity verification before releasing funds and may place additional holds for security reviews, fraud investigations, chargebacks, suspicious activity, legal requests, or compliance requirements. Wenkendi reserves the right to delay, suspend, deny, or reverse payouts when necessary to protect donors, beneficiaries, the platform, or to comply with applicable laws. See the full Payout Policy for details.

12. Changes

We may update these Terms from time to time. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.

13. Contact

Questions about these terms can be sent to the Wenkendi Support Team.

Email: troyalespecimen@gmail.com
Phone: (940) 263-1116

Wenkendi Support Team — Funding Dreams Together