Payout Policy

Donations

Donate $10 or more to support this fundraiser.

• Minimum donation amount: $10.
• No maximum donation amount — donors may contribute any amount equal to or greater than $10.
• Suggested amounts: $10, $25, $50, $100, $150, $250, $500, $1,000, or a custom amount.
• Donation amounts are selected by the donor at checkout.
• Wenkendi does not impose a maximum donation limit. Donors may contribute any amount permitted by applicable laws, payment processor requirements, and fraud prevention controls.

Payout schedule

• Donations are processed immediately at checkout via our payment partner.
• Funds are held in Pending status for 14 days for fraud prevention, security review, chargeback monitoring, and compliance purposes.
• After the 14-day holding period, eligible funds become Available for Withdrawal, net of Wenkendi's 5% platform fee and standard payment processing fees.
• Fundraiser owners may request withdrawals once they have at least $25 available.

Identity verification

Identity verification may be required before funds are released. Verification helps protect donors, beneficiaries, and the platform from fraud.

Right to hold, review, or reverse funds

Wenkendi reserves the right to delay, review, suspend, deny, or reverse payouts when necessary for fraud prevention, legal compliance, donor protection, or platform security.

Deceased fundraiser owner

If a fundraiser owner passes away before withdrawing available funds, Wenkendi will place the account and any unpaid balance on hold. Funds are not automatically released to any other person, co-organizer, beneficiary listed on the campaign page, or family member.

• 120-day claim period. Once Wenkendi receives verified notice of death, the account and any unpaid balance remain on hold for 120 days to allow a verified estate representative, executor, administrator, or other legally authorized claimant to submit documentation and request release of funds.
• Funds are not automatically released to any other person, co-organizer, beneficiary listed on the campaign page, or family member. A verified legal or estate representative (such as an executor, administrator, court-appointed personal representative, or other authorized beneficiary under applicable law) must be confirmed by Wenkendi before any release.
• An administrator must review acceptable proof, which may include a certified death certificate, letters testamentary or letters of administration, a court order, a small-estate affidavit where permitted by law, or other legal estate documentation.
• Wenkendi may also require government-issued identification of the representative and additional documentation requested by our payment partner or other payment partners.
• If no valid claim is received within 120 days, funds are not automatically released and are not automatically transferred to Wenkendi. The account is flagged for legal review, and any remaining balance is handled in accordance with applicable laws and regulations (including any unclaimed-property obligations), our payment partner's payout requirements, and any court or governmental direction. Funds may continue to be held until lawful disposition is determined.
• To begin this process, contact the Wenkendi Support Team using the details below.

Dashboard categories

• Total Raised — lifetime donations received for your fundraiser.
• Pending Balance — funds still inside the 14-day holding period.
• Available Balance — funds eligible for withdrawal.
• Processing Withdrawals — approved payouts currently in transit.
• Paid Withdrawals — completed payouts that have been delivered.

Questions

For help with a specific payout, contact the Wenkendi Support Team at troyalespecimen@gmail.com or (940) 263-1116.